Is There Compensation for Quality Issues in New Cars After Repair?

[JaylaRose]

After repairing quality issues in a new car, you can request compensation from the 4S store. Legal Provisions: The new automobile three-guarantee regulations stipulate that if the vehicle has issues with major (important) components such as the transmission or engine due to inherent defects, and after diagnosis by the dealership and manufacturer, the product cannot meet functional and usage requirements, the consumer is entitled to request repair, return, or compensation. New Automobile Three-Guarantee Rules: If a newly purchased car is found to have quality issues, consumers can request replacement or return from the seller by presenting the three-guarantee certificate and purchase invoice. During the warranty period, if there are product quality issues with a family car, consumers can receive free repairs from the repairer by presenting the three-guarantee certificate, including labor and material costs.

[OLane]

I've handled quite a few car issue cases. Whether you get compensation after quality problems with new cars are fixed depends on the specific situation. China's auto three-guarantee policy clearly states that dealers must provide free repairs during the warranty period. Compensation usually isn't automatic unless you've suffered additional losses due to quality issues, such as lost wages from multiple repair delays or extra transportation costs. You need to keep all repair records and evidence of losses, then proactively file complaints with dealers or manufacturers. Some car owners have negotiated small compensations, but that's based on goodwill. I recommend carefully reading contract terms before purchase to understand compensation details. For serious recurring issues, you can escalate complaints to consumer associations or legal proceedings. Compensation is possible but not guaranteed. The key is having the car properly repaired for safe driving.

[SanJayla]

I remember the first time I encountered a problem with my new car, there was no compensation after the repair. Generally speaking, compensation is minimal. The three-guarantee policy only covers repairs and does not include automatic compensation unless under special circumstances. If the repairs cause me additional expenses, such as taxi fares or taking time off work, I can present the receipts to the dealer to argue my case and maybe get some compensation. But don't expect much—most of the time, it's over once the repair is done. It's advisable to keep detailed records of each repair for easier negotiation or complaints. Compensation isn't guaranteed, so it's better to drive carefully and avoid trouble. If you've had similar experiences, feel free to share some tips.

[VanessaLee]

From a long-term car owner's perspective, compensation is rare. It's uncommon to receive compensation after a new car is repaired unless there are major issues like repeated ineffective repairs. The three-guarantee policy covers repairs but not compensation. Try to communicate calmly to avoid disputes. Discuss and resolve any inconveniences to maintain a good relationship. Compensation isn't the priority; normal car usage is sufficient. Sharing thoughts from similar experiences.