Is there compensation for a cracked windshield on a new car?

1 Answers
StQuinn
07/29/25 8:41pm
There is compensation for a cracked windshield on a new car, provided that the damage is due to natural cracking. In such cases, you can directly claim compensation at the 4S store where you purchased the car, as the vehicle is still under warranty. The standard warranty period for a new car is three years or 60,000 kilometers, whichever comes first. This means that if the car exceeds 60,000 kilometers from the date of purchase, the warranty period ends. According to China's Three Guarantees Law for automobiles, the warranty period must not exceed the three guarantees period, which is no less than two years or 50,000 kilometers. Whole Vehicle Warranty: The whole vehicle warranty covers all parts of the car. If any component fails due to non-human factors, it can be replaced free of charge, but only within the warranty period. Different parts and components have varying warranty periods. For example, while the general warranty may be three years or 60,000 kilometers, some parts may only be covered for three or six months before requiring payment for repairs. Common Parts Warranty Periods: Spark plugs—2 years or 20,000 kilometers, air filter—1 year or 8,000 kilometers, fuel filter—1 year or 8,000 kilometers, oil filter—1 year or 8,000 kilometers, battery—2 years or 20,000 kilometers, tires—6 months or 5,000 kilometers, wiper blades—6 months or 5,000 kilometers, etc.
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