Is There a Charge for the 10 Free Maintenance Services Offered with the Nissan Sylphy?

[CoreyLynn]

The rules for the 10 free maintenance services offered with the Nissan Sylphy vary depending on the promotional activities provided by different manufacturers or 4S stores. A common rule is the waiver of material costs for basic maintenance, such as engine oil and oil filters. For specific rules, it is advisable to consult the local 4S store or the manufacturer. Details are as follows: 1. Contract: The offer of 10 free maintenance services with the purchase of a car is primarily a promotional strategy to boost sales of specific models. These promotions typically come in two forms: those offered by the manufacturer and those by the 4S store. If a maintenance contract is signed at the time of purchase, the 10 free services are documented. However, if no such contract is signed and the agreement is only verbal, it may be difficult to enforce. 2. Disputes: Many car owners, having not clarified the terms or signed a contract at the time of purchase, later find themselves charged for labor costs during maintenance or encounter situations where the promised 10 free services are not honored.

[EllianaDella]

I bought a Sylphy last year, and the 4S store promised ten free maintenance services. The salesperson clearly stated that basic maintenance would be completely free, including engine oil, oil filter, and labor costs. However, it was later discovered that the free service only covered mineral oil, and an upgrade to full synthetic oil required an additional payment of 280 yuan. During the second maintenance, they recommended replacing the air filter and cabin air filter, which cost an extra 420 yuan. So strictly speaking, basic maintenance is free, but any additional items must be paid for out of pocket. It is advisable to request a printed cost list before each maintenance service and check the free items to avoid passive spending. Follow the maintenance schedule in the manual and avoid being persuaded to perform services prematurely.

[DeclanLynn]

As an automotive after-sales consultant, I have handled numerous maintenance cases for the Sylphy. The manufacturer's complimentary ten maintenance services specifically refer to the basic maintenance package, which includes engine oil, oil filter, and standard labor fees. These can be directly redeemed in the official system without payment. However, it's crucial to note two points: first, the package is typically limited to use within five years of vehicle purchase; second, additional services such as engine cleaning and air conditioning system maintenance require extra charges. Some customers have encountered situations where they were charged 300 yuan for throttle cleaning. It is advisable to bring the maintenance agreement signed at the time of purchase and verify the amount on the settlement slip after each maintenance service.

[McTyler]

The ten free maintenance services offered with the purchase of a Sylphy mainly cover routine minor maintenance, which are cost-free but come with hidden catches. During the third service last Wednesday, I was advised to replace the brake fluid, with the bill showing a material cost of 165 yuan and a labor fee of 80 yuan. The receptionist explained that brake system maintenance is not included in the free services, and an engine deep cleaning would cost an additional 350 yuan. What's more frustrating is the cabin air filter—the dealership quoted 190 yuan, while the same model costs only 40 yuan online. So, while the basic three items are free, other consumables like wiper blades and cabin air filters must be paid for separately. It’s recommended to purchase these consumables online in advance to save a significant amount.