Is the Windshield Covered Under the 3-Year Warranty?
3 Answers
The windshield is covered under the 3-year warranty. Here are the specific details about the automobile warranty: Automobile Three Guarantees: The Automobile Three Guarantees refer to the actions of repair, replacement, or refund taken by the automobile product manufacturers, sellers, and repairers due to quality issues with the automobile products. Replacement Conditions: The "Automobile Three Guarantees Regulations" clearly define the "warranty period" and "three guarantees validity period" for household automobile products. During the warranty period, if there are product quality issues, free repairs can be provided; within the three guarantees validity period, if the specified conditions for refund or replacement are met, consumers can process refund or replacement procedures with the three guarantees certificate and purchase invoice.
Regarding whether the windshield is covered under the 3-year warranty, I usually enjoy researching cases shared in car owner communities, and this matter varies greatly from person to person. Most car brands' 3-year comprehensive warranty only covers manufacturing defects, such as cracks caused by improper glass installation, but generally excludes damage from stones or everyday wear and tear. Some brands, like Japanese Toyota, may be more lenient, while American Ford tends to be stricter. It's advisable to carefully review the owner's manual or purchase contract, as they detail excluded items—windshields are often categorized as wear-and-tear parts not covered. Don’t rely solely on the warranty; purchasing additional glass insurance when buying a new car is more cost-effective. I’ve heard several similar examples at friend gatherings—preventive measures can save a lot of money, as windshield repairs are indeed not cheap.
During car repairs, I've seen many windshield issues. The standard 3-year warranty usually doesn't cover ordinary damage. Warranties mainly focus on internal components like engines and transmissions, while external parts like glass are considered wear items - external force damage isn't covered unless you can prove it was defective from the factory. Timely inspection is crucial: if new car glass cracks without reason, first take photos for evidence and have the 4S store investigate. Don't neglect daily maintenance - park in safe locations to reduce stone impacts. From my experience, owners often mistakenly think warranties cover everything, but actual details vary greatly. Consulting official customer service is the reliable approach.
