Is the sunroof abnormal noise covered by the warranty?
3 Answers
Sunroof abnormal noise is not covered by the warranty. The warranty includes: air filter, oil filter, fuel filter, spark plug, brake lining, clutch plate, tire, battery, remote control battery, bulb, wiper blade, fuse, and ordinary relay. The reasons for sunroof abnormal noise are: 1. Aging of sunroof rubber strip or sealing ring; 2. Loose sunroof screws or malfunction of the lifting fixture; 3. Dust particles in the sunroof sliding track. The solutions for sunroof abnormal noise are: 1. Check the sunroof sliding track and add lubricating oil; 2. Tighten the sunroof screws; 3. Replace the rubber strip or sealing ring, and spray rubber maintenance agent on the rubber strip.
It depends on the specific situation. Last time I went to the 4S shop for maintenance, I encountered a car owner arguing about this. The mechanic said hardware issues like sunroof frame deformation or loose guide rail screws are definitely covered for free repairs within the three-year warranty. But if it's just the rubber seal aging and squeaking, they'll claim it's a wear-and-tear part that needs to be replaced at your own expense, which is really frustrating. I suggest you check the maintenance manual, especially the warranty terms under the 'Body' section. If you really encounter pushback, have the service manager bring a technician to test-drive the car and listen, then issue an inspection report—that's the most reliable way to avoid getting the short end of the stick.
Our workshop has handled quite a few cases of abnormal noises. For sunroof noises, we divide the diagnosis into three parts: First, friction sounds caused by clogged drainage pipes and water leakage—dealerships must address this during the warranty period. Second, leaves or small stones stuck in the guide rails—just cleaning them out doesn't count as a malfunction. The trickiest is the 'clicking' sound that only appears on bumpy roads, which is mostly due to loose screws. For this type, it's best to file a report early; if the sound gets worse, they might blame improper usage. Remember to keep the first repair record, and audio or video evidence is also very useful.
