Is the maintenance provided by 4S stores free?

[DeJade]

If it is a free maintenance item clearly listed as a gift by the 4S store, no payment is required. However, after maintenance is performed at the 4S store, the after-sales service usually recommends that the owner perform other non-free items. The following is an introduction to maintenance: 1. Car maintenance: Maintenance is very important for cars. Maintenance involves replacing some fluids and wear parts in the car. The fluids in the car include engine oil, transmission oil, coolant, power steering oil, and brake fluid. 2. Wear parts: The wear parts in the car include various filters, belts, wipers, tires, brake pads, brake discs, batteries, etc. In daily car use, engine oil is called the blood of the engine. Engine oil plays the roles of lubrication, cleaning, sealing, heat dissipation, buffering, and rust prevention in the engine, so engine oil is very important for the engine. Every time the engine oil is changed, the oil filter should be replaced together.

[OLillian]

Yes, the maintenance services offered by 4S dealerships are usually free, but only for specific items like basic oil changes, filter replacements, or minor inspections. Based on my years of driving experience, this is their way of attracting customers—something you can negotiate when purchasing the car. However, you need to pay attention to the details: the validity period might only last a year or even shorter, and the service coupons clearly state what’s included, excluding additional parts or upgrades. For example, last time I went in, they changed the oil for free, but the technician noticed worn brake pads and recommended a replacement, which I had to pay for out of pocket. That’s why I always advise friends to bring a copy of the contract to avoid misunderstandings. Doing so can save you a few hundred bucks—pretty cost-effective—while regular maintenance also helps your car last longer.

[Eddie]

Absolutely, the complimentary maintenance is basically free, which is clearly agreed upon when purchasing the car. I think it's very user-friendly for average car owners, as they don’t have to worry about unnecessary expenses. For example, basic maintenance like oil changes is free, but don’t expect everything to be included—like if tire issues are found, you’ll have to pay for that. So I only go for the free services each time and ask the staff a few more questions. By the way, this approach is really smart; the 4S shops use it to attract repeat customers and make long-term profits from other service fees. Just be mindful of the usage deadline—once it expires, it’s gone. A great way to save money, so make the most of it during the new car period.

[StReed]

Usually free, but only for agreed services. The maintenance coupons provided by 4S stores are for promotion purposes, covering simple items like oil changes or inspections for free. However, additional charges may arise during execution, such as the need to replace parts at your own expense. I recommend car owners clarify the scope in advance to avoid extra expenses. This will help you maintain your car and save money and hassle.