Is the car battery dead rescue insurance free?

1 Answers
DiLilliana
07/30/25 10:49am
If the car battery is dead, the rescue service provided by the insurance company is free. This is an additional service offered by the insurance company and does not count as a claim. It is equivalent to the rights enjoyed when insured with the insurance company. However, the number of times this service can be used may vary depending on the insurance company. The steps for jump-starting are as follows: 1. First, determine the location of the vehicle's battery. Generally, the battery is located in the engine compartment, and the positive terminal is covered with a red protector. Remember that the red jumper cable connects to the battery's positive terminal, and the black one connects to the negative terminal. When jump-starting, the two cables should be operated separately and kept at a certain distance to prevent short circuits. 2. After locating the batteries of both vehicles, first connect the positive terminal of the rescued vehicle to the positive terminal of the rescue vehicle. Then, connect the negative terminal of the rescue vehicle to the grounding point on the body of the rescued vehicle. Note that the jumper cables must be connected strictly in order to ensure safety. Especially when connecting the negative terminal, use the grounding point on the body of the rescued vehicle as the negative connection point. 3. After verifying that the jumper cables are correctly connected, start the rescue vehicle and wait a few minutes to charge the rescued vehicle's battery slightly. Then, attempt to start the rescued vehicle. 4. Once the rescued vehicle starts, first remove the positive jumper cable, then the negative one. Immediately take the vehicle to a 4S shop or a professional repair shop to check the reason for the battery discharge and perform charging or battery replacement.
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