Is the BYD e2 chassis collision covered by warranty?
2 Answers
BYD chassis collision can warranty the battery. BYD's battery warranty policy is as follows: 1. Lifetime warranty: Currently, BYD's battery warranty policy offers a lifetime warranty on the three electric systems (battery, motor, and electronic control) for the first individual owner (non-commercial use), while the vehicle warranty policy covers 6 years or 150,000 kilometers. For the three electric systems, BYD provides a lifetime warranty, which is very rare among all new energy vehicle companies, indicating BYD's confidence in its three electric products. 2. Battery replacement: According to BYD's warranty terms, the battery can only be replaced for free when the battery decay is abnormal. As for the standard of decay, BYD has not yet provided an official calculation method, and the state has not formulated relevant regulations. Currently, the most common industry practice is to replace the battery for free when the decay exceeds 30%.
I remember once driving my BYD e2 in the mountains when I didn’t notice some potholes and ended up scraping the chassis against a rock, causing some deformation underneath. I went to the 4S store to ask if it could be covered under warranty, and the mechanic said the warranty only covers manufacturing issues. Damage like this, caused by careless driving, isn’t considered a quality issue and would have to be repaired at my own expense. Fortunately, the damage wasn’t too severe, so I spent a bit of money to reinforce it myself. My advice is to always be careful with the chassis while driving, especially since electric cars have batteries located at the bottom—avoid hitting potholes too hard. If it does happen, check immediately for any battery leakage or electrical issues—safety first. For regular maintenance, consider adding some protective film under the chassis as a preventive measure.
