Is Sunroof Leakage Covered Under the Three Guarantees Policy?
1 Answers
If the sunroof leaks during the warranty period, it can be repaired at a 4S store. The introduction of the automobile three guarantees policy is as follows: 1. Vehicle replacement: If the same fault is repaired more than 5 times, the vehicle can be replaced. Within the validity period of the three guarantees (the validity period is 2 years or 50,000 kilometers, whichever comes first), if the cumulative repair time exceeds 35 days, or the same product quality problem causes repairs more than 5 times, the consumer can request a replacement. This applies within 60 days from the date of purchase or within 3,000 kilometers of driving (whichever comes first). 2. Vehicle return: If the engine is replaced twice and still does not function properly, the vehicle can be returned. Within the validity period of the three guarantees, if serious safety performance faults are repaired twice and the faults still persist or new serious safety performance faults occur; or if the engine or transmission is replaced twice; or if the same major components of the steering system, braking system, suspension system, front/rear axle, or body are replaced twice due to quality issues and still cannot function properly, the consumer can choose to return the vehicle, and the seller is responsible for the return. If the vehicle meets the replacement conditions but the seller does not have the same model or a product with a configuration not lower than the original vehicle, the consumer can choose to return the vehicle, and the seller is responsible for the return. 3. If repairs take more than 5 days, the owner has the right to use a spare car: During the warranty period, if there are product quality issues with the vehicle, the consumer can have it repaired for free at the repair shop with the three guarantees certificate, including labor and material costs.
