Is Spontaneous Breakage of Car Glass Covered Under Warranty?
2 Answers
Spontaneous breakage of car glass is covered under warranty, but the after-sales department will determine whether it is caused by the quality of the glass itself. If not, warranty support will not be provided. Reasons for spontaneous breakage of car glass: Apart from low-quality tempered glass that may spontaneously break due to internal bubbles, impurities, or other quality issues, excessive temperature differences inside and outside the car, improper film application, or external impacts can also cause the glass to break. Solutions after spontaneous breakage: After spontaneous breakage, you can file a claim with the manufacturer. If you cannot prove that the breakage was caused by the glass's quality, you can file a claim under your auto insurance policy for compensation.
I just bought a new car recently, and the issue of spontaneous glass shattering has me worried. Checking the warranty manual, generally, the warranty for the first few years of a new car might cover problems related to manufacturing defects. If the glass shattering is caused by internal stress or material flaws, it should be eligible for a free replacement. However, the cause needs to be confirmed—if it's due to a stone impact or human damage, it won't be covered by the warranty. I suggest taking photos immediately, keeping the scene intact without moving the fragments, and directly contacting the dealer for diagnosis. They can use professional equipment to determine if it's a quality issue. Don't wait too long—safety is the top priority. Spontaneous glass shattering is highly dangerous, as fragments can cause injuries or affect driving visibility. After buying a new car, I always conduct regular checks on the car's condition to prevent the accumulation of potential hazards.
