Is Repair Free During the Warranty Period?
2 Answers
Whether repairs are free during the warranty period depends on the circumstances. The following are two scenarios for repairs during the warranty period: Reasons attributable to the seller: If the product provided by the seller does not meet the required standards, repairs during the warranty period are free of charge. The seller is obligated to provide free repairs during the warranty period. Reasons not attributable to the seller: If the product requires repair due to reasons not attributable to the seller, the seller may charge necessary repair fees. Below is additional relevant information: (1) Seller obligations: If the product or service provided by the seller does not meet quality requirements, the consumer may request a return, replacement, or repair in accordance with national regulations or agreements. (2) Returns: In the absence of national regulations or agreements, the consumer may request a return within seven days of receiving the product. (3) After seven days: If the conditions for legally terminating the contract are met, the consumer may promptly request a return. If the conditions are not met, the consumer may request the seller to fulfill obligations such as replacement or repair.
I just bought a new car not long ago, and most repairs are free during the warranty period, but it depends on the specific issue. For example, last month my car's engine light came on, and after a check at the 4S shop, it turned out to be a fuel pump defect. The manufacturer handled it under warranty without charging a penny. However, if you hit something while driving or your tires wear out quickly, you'll have to pay out of pocket. Warranties usually cover mechanical components like the engine and transmission, but not wear-and-tear parts like brake pads. When buying a car, read the warranty manual carefully—it typically covers a few years or a certain mileage—don’t overlook it. I recommend keeping records of every maintenance visit to prevent the 4S shop from making excuses to charge you. Safe driving can reduce unexpected repairs. Regular maintenance is crucial; otherwise, the warranty may become void. Talking to experienced car owners can save you both money and hassle. In short, free repairs are great, but it’s not unlimited insurance.
