Is Maintenance Required at a 4S Shop During the Warranty Period?

1 Answers
DawsonLee
07/29/25 12:11pm
According to regulations, car maintenance does not have to be performed at a 4S shop, as car owners have the right to choose their maintenance service provider. Not having maintenance done at a 4S shop during the warranty period will not affect the car's warranty services. However, it is important to keep all maintenance receipts and relevant proof of maintenance if the car is serviced elsewhere. This ensures that, in case major issues arise later, the 4S shop cannot shirk responsibility. The warranty does not apply under the following circumstances, but paid repairs may still be available: 1. Damage caused by improper use, maintenance, or storage by the consumer. 2. Damage caused by unauthorized disassembly by non-warranty service providers. 3. Lack of warranty certificate and valid invoice. 4. Discrepancy between the warranty certificate model and the repaired product model or tampering with the certificate. 5. Damage caused by force majeure.
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