Is Maintenance Nationwide 4S Store Universal?
2 Answers
If the maintenance is provided in the maintenance manual, it is nationwide universal. As long as you bring the purchase invoice and maintenance manual to any 4S store nationwide, you can use it. If the maintenance is additionally provided by the 4S store, then it can only be used at the 4S store where the car was purchased. Here are some introductions about car maintenance: 1. First maintenance: The first maintenance of the car must be within 5,000 kilometers or half a year of driving, whichever comes first. 2. Car maintenance cycle: The maintenance cycle is generally clearly stated in the user manual.
I remember when I was on a business trip to Beijing last time, my car prompted an oil change, so I drove directly to a local same-brand 4S store for maintenance. There was no issue at all—their system could retrieve my previous records. This saved me a lot of trouble, as I didn’t have to worry about duplicate checks or unnecessary expenses. Overall, as long as you visit a 4S store under the same car brand, maintenance records and services are nationwide, because they share information through a central database. However, it’s important to note that this doesn’t apply across different brands or small independent shops. That’s why I always check in advance to ensure the store belongs to the same brand, avoiding any misunderstandings.