Is it normal that the vehicle model cannot be found when selecting a new license plate on the Traffic Management 12123 platform?
2 Answers
It is not normal that the vehicle model cannot be found when selecting a new license plate on the Traffic Management 12123 platform. The reason may be incorrect information entered. Overview of 12123: Traffic Management 12123 is the official client of the Internet Traffic Safety Comprehensive Service Management Platform, with technical support provided by the Traffic Management Science Research Institute of the Ministry of Public Security. Its service targets include vehicle owners, drivers, and other users nationwide. Services of 12123: It provides comprehensive traffic safety services such as personal user registration on the internet service platform, appointment, acceptance, and processing of vehicle/driver's license/violation handling, traffic safety information inquiries, business notifications and reminders, business guidance, and road access services.
I've encountered the issue of not being able to find the model number multiple times when selecting a license plate for a new car using the Traffic Management 12123 app. This is actually quite common, especially for newly launched or recently released vehicles, as the official system may not have updated the vehicle model database in time. At first, I thought I had entered the wrong information, but later realized it was due to system delays. My suggestion is to first carefully check the model number on the vehicle certificate or invoice for any differences in capitalization or special characters; then try simplifying your input by using the basic model name; if that still doesn't work, wait a day or two or directly call the traffic management hotline for assistance. For safety reasons, don't rush to switch to other platforms—the official app is the most reliable. Before selecting a plate number, I usually make it a habit to double-check all vehicle information in advance to avoid last-minute issues affecting the selection process.
