Is it necessary to service at a 4S shop during the warranty period?
2 Answers
It is recommended to service at a 4S shop during the warranty period. Although the maintenance cost is higher, some faulty parts can be replaced for free during the warranty period. The following is a detailed introduction to automotive 4S shops: 1. Divided into sales and after-sales parts: 4S shops can be divided into sales and after-sales parts. Sales are further divided into new car sales, used car sales, large customer sales, beauty and accessory sales, etc. After-sales services include routine maintenance, insurance accident claims, manufacturer warranty claims, and car insurance sales. 2. As brand dealers: As automotive brand dealers, 4S shops must comply with the manufacturer's requirements, including uniform store design, standardized management, unified service standards, consistent automotive brand culture, and unified marketing campaign themes. Automotive brand manufacturers also assess the operating conditions of 4S shops because they represent the brand's culture and value, serving as the direct channel for users to engage with the automotive brand.
During the warranty period, my suggestion is to have your car serviced at an authorized 4S dealership. The main reason is that many vehicle warranty clauses explicitly require all scheduled maintenance to be performed at authorized service points to avoid future claim disputes. I learned this the hard way—I once opted for cheaper maintenance at an independent repair shop, but when my engine later developed issues, the lack of proper service records led to a denied warranty claim, resulting in even greater losses. Routine maintenance tasks like oil changes and filter inspections may seem basic, but 4S technicians have deeper knowledge of specific vehicle models and use genuine OEM parts, ensuring more reliable service. Although the cost might be slightly higher, it’s absolutely worth it compared to potential repair expenses. Regular maintenance at a 4S shop also helps detect hidden issues early and extends your car’s lifespan—just remember to keep all service receipts for verification.
