Is it necessary to go to a 4S shop for repair if the new car is scratched?
3 Answers
New car scratches can be repaired at a 4S shop or other repair institutions. The following is a detailed introduction about car paint: 1. Overview: The main function of car paint is to protect the car body from corrosion. In addition, car paint can also increase the beauty of the car. Car paint is also a kind of coating. The purpose of the equipment spray booth is to provide a clean, safe and well-lit spray environment for car painting construction, so that the spray construction is not disturbed by dust and the spray quality is guaranteed. 2. Composition: Car paint is mainly composed of resin, pigment, additives, filler, curing agent, solvent, etc. Metal car paint usually adds glitter gold powder (aluminum powder), and pearlescent paint usually adds mica particles.
As an average office worker, I think there's no need to rush to the dealership for minor car scratches. Last week, I scraped my bumper while reversing and the dealership quoted me 2,000 yuan, but I got it repainted at a local auto repair shop near my neighborhood for just 600 yuan. For minor scratches that don’t damage the metal layer, reputable repair shops can handle it perfectly—just make sure they use eco-friendly paint and have experienced technicians. Keep the repair records in case any issues arise later. Of course, if the metal parts of the door are damaged or you particularly care about the original factory paint, spending extra at the dealership for peace of mind is also fine. The money saved could buy you several tanks of gas.
I've dealt with three instances of new car scratches, and my experience is to decide based on the severity. For small scratches near the door handle, just use a touch-up pen yourself—it saves time and money. If the primer is exposed or the area is as big as a palm, it's better to go through insurance to a 4S shop; their color matching is indeed professional. Last year when my car's front was scraped, I compared: external repair shops were 30% cheaper, but the color difference appeared after six months, while the original paint from the 4S shop still matched perfectly even after five years. Don't be intimidated by 4S shops; many now offer bodywork and painting packages, and negotiating for one as a freebie when buying insurance is more cost-effective. Remember this detail: don't wash the car for three days after painting.
