Is it mandatory to service the car at a 4S store during the warranty period?

[DamianLynn]

It is not mandatory to service the car at a 4S store during the warranty period. Here are the specific details about 4S stores: 1. Divided into sales and after-sales parts: 4S stores can be divided into sales and after-sales parts, with sales further categorized into new car sales, used car sales, large customer sales, beauty and accessory sales, etc. After-sales services include routine maintenance, insurance claim settlements, manufacturer warranty claims, and car insurance sales. 2. As brand dealers: As authorized dealers of car brands, 4S stores must comply with the automaker's requirements, including unified store design, standardized management, consistent service standards, unified car brand culture, and uniform marketing campaign themes. Car brand manufacturers also assess the operational conditions of 4S stores, as they represent the brand's culture and value, serving as the direct channel for customers to engage with the car brand.