Is it mandatory to service Lynk & Co vehicles at 4S stores?
2 Answers
The Lynk & Co vehicle purchase agreement clearly states that maintenance can be performed outside authorized service centers during the statutory warranty period, but post-warranty maintenance must be done at 4S stores. Below are detailed explanations of relevant content: Clarification: During the warranty period, external maintenance facilities and products must meet a series of qualifications, and compliant invoices and written records must be retained. The legal documents provide clear definitions for these requirements, but the definition of product qualifications remains vague. This means that even if higher-quality parts are used, 4S stores may interpret them as non-compliant and refuse to provide lifetime warranty services. Additional Information: Not servicing at 4S stores means forfeiting warranty coverage and free maintenance benefits, effectively waiving these policies and preferential rights. Therefore, to ensure safety, it is still advisable to have maintenance performed at 4S stores.
As a Lynk & Co owner, I'd like to share my real experience. My 03 has been running for three years. The first two maintenance services at the 4S dealership cost me over 1,000 yuan extra, but the technicians used only genuine parts and provided me with a 32-item inspection report after each service, even detailing the brake pad thickness. Later, I tried a repair shop recommended by a friend which was cheaper, but they used aftermarket oil filters that triggered an engine warning light after just 8,000 km. Now I stick to 4S dealerships during the warranty period, and after warranty expiration, I bring genuine parts to a trusted shop for replacement - this approach saves hassle and avoids warranty disputes caused by external maintenance. Lynk & Co's electronic systems are complex, and small shops often can't even fully read the fault codes.