Is it mandatory to service a BMW at a 4S store?
1 Answers
According to the manufacturer's regulations, if you want to enjoy warranty services, maintenance must be performed at a 4S store during the warranty period. Below is relevant information about 4S store warranties: During the warranty period, external maintenance facilities and products must meet a series of qualifications, and a series of compliant invoices and written records must be retained. The law clearly defines these documents, but the definition of product qualifications is vague. This means that even if better parts are used, the 4S store may interpret it as the owner using non-compliant parts and refuse to provide lifetime warranty services. After the vehicle exceeds the warranty period, the owner does not need to go to a 4S store for repairs. Under normal circumstances, the car's warranty policy is usually 2 years or 60,000 kilometers, with some models having slightly longer warranty periods, but generally not exceeding 5 years or 100,000 kilometers. Not servicing at a 4S store means the owner cannot enjoy the warranty and free maintenance services, effectively giving up these policies and preferential rights. Therefore, to be on the safe side, it is still advisable to service at a 4S store. Conventional repair shops have relatively advanced equipment, and daily vehicle maintenance is not a problem. One of the main advantages of 4S stores in attracting customers is their ability to provide original parts.
