Is it better to get maintenance at a 4S shop or outside?
2 Answers
Getting maintenance at a 4S shop is better. Here are the advantages of 4S shop maintenance and repairs: 1. Guaranteed quality of parts: 4S shops use genuine original parts for after-sales repairs, ensuring quality. Outside repair shops source parts from various places, and the quality cannot be guaranteed. 2. More professional repair technology: Compared to outside mechanics, 4S shop technicians are more professional. On one hand, 4S shops only repair cars of a single brand long-term and have dealt with many issues. On the other hand, manufacturers can provide professional technical support services to 4S shops. 3. Better after-sales protection: The after-sales protection at 4S shops is more comprehensive than at repair shops. Even if problems arise, the manufacturer will take responsibility, and the pricing system is more transparent.
I think it depends on the car's condition. For new cars still under warranty, it's better to choose a 4S店 (authorized dealer), even though it's more expensive. They use genuine parts and there won't be any disputes if problems arise. Last time I did a minor maintenance at a 4S店, it cost me over 800 yuan, while outside shops only charge 400. However, the quality of outside shops varies greatly. If you pick an unreliable one, they might even install the filter backwards. Nowadays, many chain quick repair shops are quite good. The mechanics at the one I often visit always ask in advance if I want to use better engine oil. Bringing your own materials is more cost-effective, with labor costs only a few dozen yuan. For older cars out of warranty, it doesn't matter as much, but you must choose a shop with proper qualifications—avoid roadside stalls.