Is Car Rust Covered Under the Three Guarantees Policy?

[DiManuel]

Car rust is covered under the Three Guarantees policy. It is recommended to consult the 4S store first. If there are other requirements and the repair solution is not accepted, you can contact the manufacturer for further handling. The causes of car rust are generally related to manufacturing processes and usage environments. The specific reasons can be assessed by an independent third-party appraisal agency. If it is indeed caused by non-human factors during the warranty period, it falls under the warranty coverage, and the 4S store usually handles it for free. New Three Guarantees Law for Cars: Vehicle Replacement - If the same fault is repaired more than 5 times, the car can be replaced. During the Three Guarantees validity period, if the cumulative repair time exceeds 35 days or the same product quality issue leads to more than 5 repairs, the consumer can request a replacement. Within 60 days from the date of the purchase invoice or within 3,000 kilometers, whichever comes first; Vehicle Return - If the engine is replaced twice and still does not function properly, the car can be returned. During the Three Guarantees validity period, if severe safety performance faults are repaired twice but remain unresolved or new severe safety performance faults arise; or if the engine or transmission is replaced twice; or if the same major component of the steering system, braking system, suspension system, front/rear axle, or body is replaced twice due to quality issues and still does not function properly, the consumer can choose to return the vehicle, and the seller shall be responsible for the return. If a household vehicle meets the replacement conditions but the seller does not have the same brand and model or a product with a configuration not lower than the original vehicle, the consumer can choose to return the vehicle, and the seller shall be responsible for the return. If repairs take more than 5 days, the owner has the right to use a replacement vehicle. During the warranty period, if a household vehicle has product quality issues, the consumer can use the Three Guarantees certificate to receive free repairs from the repairer, including labor and material costs.