Is car repair free during the warranty period?
2 Answers
Car repairs are free during the warranty period. The following is an introduction to situations where the car cannot enjoy warranty service: 1. Failure to perform maintenance as required. After purchasing a new car, if the owner does not go to the designated 4S shop or the manufacturer's authorized service station for regular maintenance within the specified mileage, even if the car has problems during the warranty period, the owner will have to pay a certain repair cost. 2. Unauthorized modification of the vehicle. 3. Damage caused by improper use. The car warranty can only provide a certain degree of protection to customers. Damage caused by improper use or traffic accidents can only be borne by the user or their insurance company.
Speaking of free repairs during the car warranty period, I have a personal experience to share. Last year, the air conditioning in my newly purchased SUV suddenly stopped cooling within the two-year warranty period. After taking it to the 4S store for inspection, they identified it as a system defect and repaired it for free without any cost. However, not all cases are like this. For example, my friend had to pay for the repair when he damaged the headlight in a collision. The warranty only covers manufacturing issues, such as engine noise or electronic failures, but excludes normal wear and tear like brake pad aging or human-induced damages. It's advisable to carefully read the warranty manual when buying a car and keep records of each maintenance service, as having evidence makes it easier to claim free repairs when needed.
