Is Car Maintenance Required at 4S Shops?

[HazelMarie]

Car maintenance is not mandatory at 4S shops, as car owners can freely choose where to service their vehicles. If quality issues arise with the car, as long as they are not causally related to the maintenance or no damage was caused by maintenance at another 4S shop, the dealer cannot waive the three-guarantee responsibility. For simple maintenance tasks, although the items serviced are the same, 4S shops specialize in a single car brand and possess complete vehicle data, giving them better understanding and more professional service. Additionally, maintenance and repairs at 4S shops come with a complete maintenance record, which aids in troubleshooting and tracking replacement parts in case of vehicle malfunctions.