Is a car recall handled by returning to the factory or the 4S store?
2 Answers
Car recall does not mean sending the car to a 4S store, but rather the dealer returns it for inspection and repair; or for older vehicles, they may be returned to the manufacturer and replaced with a new car. You only need to drive your car to the 4S store for inspection and repair, as the 4S store provides free service. Car recall regulations: The car recall regulation means that when vehicles on the market are found to have defects due to design or manufacturing issues, which do not comply with relevant policies, regulations, or standards and may cause safety or environmental pollution problems, the manufacturer must promptly report the product's issues, the reasons for the problems, and improvement measures to the relevant departments, apply for a recall, and after approval, modify the vehicles in use to eliminate potential safety hazards. Recall: A recall involves notifying the owners who purchased these vehicles to bring their cars to the 4S store for free replacement or upgrade of defective parts, not the entire vehicle. For minor issues, the recall will only fix the problem and eliminate the hazard, while for major issues, the manufacturer may also provide the owner with a small subsidy.
Last time my car was recalled, I just went to the 4S dealership to handle it. The whole process could be completed at the dealership without needing to return to the factory. When the manufacturer identified an issue, they sent me a notice, then I scheduled an appointment and drove there for inspection or part replacement. For example, last time there was a minor issue with my braking system, they fixed it in half an hour while providing free tea. I find 4S dealerships much more convenient since every brand has authorized service centers with specially trained technicians, complete equipment, and you can even get routine maintenance done while you're there. Returning to the factory means going back to the manufacturing plant, which is too much hassle. Nowadays recalls are mostly resolved locally, saving both time and worry. If major components need replacement, they can directly ship parts from the factory to the dealership without affecting daily vehicle use.
