Is a 4-wheel alignment free at a 4S shop?
2 Answers
4S shops generally do not offer free 4-wheel alignments. Here is some relevant information about 4-wheel alignments: 1. 4-wheel alignment at a 4S shop: Generally, the fees for repairs and maintenance services at 4S shops are higher than those at outside shops, and the same applies to 4-wheel alignments. Not only are 4-wheel alignments not free at 4S shops, but their prices are also higher than those at some outside repair shops. 2. Advantages of 4-wheel alignment at a 4S shop: Typically, 4S shops have a complete and standardized service system, making their 4-wheel alignments more reliable compared to some outside repair shops. Of course, this does not mean that professional 4-wheel alignments cannot be done outside. If the 4-wheel alignment parameters are not standard, the process is not standardized, or the technician is not professional, performing a 4-wheel alignment may affect the car.
Last time I went to the 4S shop to replace tires, I casually asked if they could do a free wheel alignment, but was told it's a chargeable service. The staff explained that routine maintenance doesn't include alignment services, unless it's a new car under warranty experiencing steering wheel vibration or pulling issues, then it might be handled for free. I ended up paying over 300 yuan out of pocket for it that time. The technician said they needed to use professional alignment equipment to measure tire angle data, which took about half an hour. Thinking about it, it's reasonable since shop equipment maintenance and technician labor all incur costs. However, my friend got it done at a chain quick-service shop for only 120 yuan, with simpler equipment but still solving the problem. I'd suggest calling ahead to clarify pricing to avoid a wasted trip.
