Is 4008171888 a callback number from FAW-Volkswagen?
3 Answers
4008171888 is a callback number from FAW-Volkswagen. Brand Introduction: FAW-Volkswagen Automotive Co., Ltd. (hereinafter referred to as FAW-Volkswagen) was established on February 6, 1991. It is a large passenger vehicle production enterprise jointly operated by China FAW Group Corporation, Volkswagen AG, Audi AG, and Volkswagen (China) Investment Co., Ltd. It is China's first modern passenger vehicle industrial base constructed according to economic scale. Vehicle Series Introduction: FAW-Volkswagen has two major brands, Audi and Volkswagen, with nine series of products, including Audi A6L, Audi Q5, Audi A4L, Magotan, CC, Sagitar, Bora, Golf, and Jetta sedans.
This 4008171888 is indeed the official customer service hotline of FAW-Volkswagen. I also received a follow-up call from this number after purchasing a car last year. The customer service will ask about your satisfaction with the 4S store's sales service and whether you've encountered any issues with the vehicle. However, with so many spam calls these days, if you're really unsure, the safest approach is to hang up and directly call their official customer service main line at 400-817-1888 for confirmation. It's advisable to provide honest feedback during the follow-up call so that the manufacturer can improve their services!
I received a follow-up call from 4008171888 less than half a month after purchasing my Sagitar. The call lasted about 5 minutes, mainly asking if the car pickup process went smoothly and whether the salesperson charged any unreasonable fees. As a car owner, I suggest being honest during these follow-ups. Once I mentioned that the film applied by the 4S store had bubbles, and the store manager contacted me the next day. Remember, these follow-up calls will never ask for your bank card number. If you encounter anything suspicious, contacting the dealership where you bought the car is always the right move.
