How to Unbind ETC?
3 Answers
Method to unbind ETC: First, go to the ETC customer service center to remove the ETC device. You need to bring the owner's ID card, vehicle registration certificate, ETC card, and ETC device. After the device is removed, the ETC customer service center will issue a removal receipt to the owner. The owner can then use the removal receipt to terminate the contract at the signing bank. The ETC non-stop toll collection system is an automatic toll collection system for highways or bridges. It uses dedicated short-range communication between the vehicle-mounted electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane of the toll station, combined with computer networking technology for backend settlement processing with the bank. This allows vehicles to pay highway or bridge tolls without stopping when passing through toll stations.
I remember unbinding ETC several times, mainly because I frequently change cars or upgrade devices. The first step is to figure out which service provider you're using, such as a bank or highway management platform, as the procedures vary by institution. Usually, you need to clear your account balance first to ensure no outstanding fees, otherwise it may affect your personal credit. Then, using the APP is the most convenient method: after logging in, find the ETC service menu, select 'unbind vehicle,' and submit photos of your ID and vehicle information. If you don't have the APP, call customer service—they can assist remotely or arrange an in-person appointment. If unbinding is for selling the car, don’t forget to remove the device and return it to the service point to avoid inconveniencing the new owner. The whole process takes about one or two hours. I recommend doing it on weekends to avoid peak hours. Remember to keep proof documents in case of future disputes.
I think unbinding ETC is quite simple, especially nowadays when everything can be done online. First, open the ETC-related app on your phone, such as the bank's ETC service or official platforms like the Expressway EasyGo app, and log in with your account. In the settings, find the vehicle management section, select the unbinding option, and upload photos of your vehicle license and ID card. The system will automatically review the submission. The review can be as quick as a few minutes or take up to a day or two, so plan ahead. Before unbinding, make sure your account balance is cleared to zero, otherwise the system might get stuck. If the app doesn’t work, try the official website on a computer or a WeChat mini-program—the process is similar. Don’t forget to physically remove the device after unbinding—take the ETC tag off the windshield to avoid accidental toll charges. This method is super practical in the city, saving you the hassle of queuing up at physical stores.
