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How to solve the problem of a newly purchased car malfunctioning?

4 Answers
Beau
09/07/25 2:46am

Take the car to the 4S shop and have it checked. If it's a minor issue, they will repair it for free. Contact the 4S shop to negotiate a solution. With the three-guarantee certificate and purchase invoice, the seller is responsible for replacement or return.

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VonGenesis
09/19/25 2:17am

I just picked up my new car last week, and it's already having issues—there's a slight strange noise when starting, which makes me uneasy. As an average car owner, my first instinct was to immediately check the manual for error codes, then without hesitation, I called the dealership where I bought the car. New cars usually come with a warranty, so they handled it for free, and I drove straight over for an inspection. Never attempt to fix it yourself, as it might void the warranty. I even recorded a video of the noise to help the mechanic diagnose the issue. While new car problems are rare, it's best to address them promptly to prevent minor issues from escalating into safety hazards. Remember, authorized dealers provide quick service, and delaying repairs could increase driving risks. A friend of mine had a similar issue with his new car, and after timely repairs, everything was fine. So, I recommend taking decisive action—don’t hesitate. Try not to delay any warranty-covered issues.

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RileyRose
11/02/25 2:41am

I've been driving for decades and have encountered new cars breaking down shortly after purchase several times. The key is not to panic—stay calm and observe: Is the engine light on? Or is there unusual vibration? Take note of the specific details. Then, immediately contact the dealer—the warranty is the best protection for a new car, and they'll fix it for free. Bring the purchase invoice and warranty manual directly to them without delay. New car issues are often assembly-related, like loose wiring harnesses, and early repairs can prevent safety hazards. I always make it a habit to clear out the car before sending it in for repairs, leaving space for easier inspection. Safety always comes first—only after a successful test drive post-repair can you feel at ease. Pay extra attention to the car's feedback during regular maintenance checks.

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AidenLee
12/16/25 2:45am

As a stay-at-home mom, I immediately worry about the safety of transporting my kids whenever my new car has a malfunction. I stop using the car right away and call the 4S dealership where I bought it—they offer free towing service to take the car in for repairs. During the warranty period, repairs are quick and cost-free. The key is not to take risks by driving; I arrange for taxis instead. Meanwhile, I record the time and symptoms of the issue, such as dashboard warning lights, to help mechanics diagnose the problem faster. Issues with new cars might stem from electronic system failures, so timely repairs are essential to ensure family safety. Avoid tampering with electrical components yourself—leave it to the professionals. Don’t forget to follow up on the service after repairs are done.

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