How to Solve the Issue of ETC Not Being Scanned When Exiting the Highway?
1 Answers
If the ETC is not scanned when exiting the highway, there are generally three solutions: first, contact the bank; second, approach the toll station or the highway company; third, call the highway service hotline. As the saying goes, distant water cannot quench present thirst—the simplest and quickest method is to seek help from the toll station staff. Below are the relevant details: 1. Ask the staff to scan: If an ETC vehicle fails to scan successfully when exiting the toll station, it cannot use the ETC lane to enter the highway next time. The solution is simple—just hand the ETC card to the toll station staff for scanning. 2. Consequences of evading fees: If the ETC does not deduct the fee when exiting the highway and the driver chooses to evade payment, they will be added to the ETC blacklist, barred from using highways nationwide, and charged based on the longest distance of the entire highway. 3. Solution: In such cases, drivers should follow the toll station staff's guidance to the MTC or manual lane and pay the toll via card or cash to proceed. 4. Unauthorized scanning: If the ETC is scanned without authorization, drivers can report it to the toll station staff. They will not be charged twice, and the next time they enter the highway via ETC or manual ETC card scanning, the previous transaction information will be overwritten, ensuring normal usage.
