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How to Solve ETC Malfunctions?

1 Answers

MacJuliette

07/25/25 8:46am

ETC card malfunctions may occur due to the following reasons: 1. Poor contact of the ETC card. You can try unplugging and reinserting the card, which should resolve the issue. 2. Driving too fast in the ETC lane, causing the channel reading device to fail to read the card successfully. When passing through an ETC channel, the speed should be below 20km/h to ensure the ETC card information is read normally. 3. OBU device malfunction or internal battery failure, leading to the inability to read the ETC card information. If the problem persists after unplugging and reinserting the ETC card, you need to visit an ETC service point for inspection or device replacement. 4. After replacing the vehicle's front windshield, failing to reactivate the device at a service point, resulting in the ETC card not functioning properly. Note: Daily use requires proper care of the ETC electronic tag to avoid water exposure, moisture, and strong magnetic interference.

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