How to Return a Car Outside the Designated Return Point?

[McGenevieve]

If you need to return a car outside the designated return point, you can do so at any of the company's nationwide branches. Below is a brief introduction to car-sharing services: 1. Basic Information: The car-sharing model, primarily based on hourly car rentals, is relatively mature abroad but has not been around for long in China, where the market still faces many uncertainties. Firstly, the initial capital investment for car-sharing is substantial. Beyond vehicle procurement costs, companies also incur daily operational expenses such as parking fees, fuel/electricity charges, and insurance premiums. This results in most car-sharing companies deploying relatively few vehicles, making it difficult to achieve scale. 2. Development Trends: Following its launch in Beijing and Shenzhen, the car-sharing service 'TOGO' has officially arrived in Shanghai. The first batch of 100 brand-new smart cars has already taken over major fashion landmarks in the city, including Joy City, People's Square, Huaihai Road, The Peninsula Shanghai on the Bund, Shanghai Exhibition Center, and the Old Pier.

[DeJoseph]

A few days ago, I drove to the suburbs for fun. On my way back, I found the nearest designated return point was too far away, and it was already getting dark. I opened the car-sharing app and saw the 'Non-designated Return' option. After selecting it, the customer service immediately called me, guiding me to park the car safely in a roadside parking lot, take a few photos to upload, and pay an extra fee of 50 yuan. The problem was solved quickly. Since then, I always check the location and opening hours of the return points in the app before each trip and set reminders to avoid forgetting. If the car has issues, like running out of battery, the app also has a repair reporting function, which is quite convenient. Remember, non-designated returns may cost extra money and time, but don’t panic—customer service can usually help you resolve it quickly.

[VonClara]

I've tried parking at non-designated return points several times, and each time I got charged extra fees, which hurt my wallet. Once on a weekend when I went to the mall, the return points were full due to heavy traffic, so I had to contact the app's customer service. They instructed me to park on a nearby street and charged me a 60-yuan penalty. Now, I always plan my trips in advance and avoid peak hours. The app shows real-time availability of return points, which helps me save money. If the distance is too far, I consider taking a taxi or bus to a return point—it's cheaper than paying the penalty. The car-sharing terms state that parking outside designated areas incurs fees, so checking app notifications can prevent surprises. In short, putting a little more thought into trip planning can help avoid extra costs.

[VivienneRose]

If you don't return the car to the designated drop-off point, you must first check the service terms. Once I parked improperly in the city center, and the APP alerted me about the violation—I almost got fined 100 yuan. The rules require parking at specified locations; otherwise, you might face point deductions or account suspension. It's advisable to contact customer service immediately to explain the situation. They might allow temporary parking in a safe area, but additional fees may apply. Also, ensure the vehicle's safety and avoid parking in prohibited zones to prevent trouble. Familiarize yourself with the APP features, like navigating to the nearest drop-off point using the map, to minimize risks. Following the rules helps protect your rights.