How to restore ETC after removal?

2 Answers
NoraLee
07/29/25 11:37pm
After removing and reinstalling, it cannot function normally. During installation, there is a button on the back of the device that connects to the windshield. Data is only saved when this button is pressed. During secondary removal, the button pops out, triggering the reset mechanism and clearing all data, rendering it unusable. In this case, reinstallation is the only solution. ETC stands for Electronic-Toll-Collection, an electronic toll collection system. To apply, provide the vehicle owner's valid ID and vehicle registration certificate (original and copies). If applying through an agent, the agent's valid ID is also required. The copy of the vehicle registration must include the page with the most recent annual inspection stamp. A bank card for deducting highway tolls is needed. Applicants must be aged 18 to 60, and the vehicle must be under personal ownership. Documents required for company vehicles: An introduction letter from the vehicle owner (with official seal); Copy of the organization code certificate or business license (with official seal); Agent's original ID; Original vehicle registration certificate; The vehicle to be equipped with ETC. How ETC works: The vehicle-mounted electronic tag installed on the windshield communicates with the microwave antenna in the ETC lane at toll stations. Backend computer networks then settle payments with the bank, allowing vehicles to pass through highway or bridge toll stations without stopping to pay. Benefits of installing ETC: Time-saving: Eliminates the hassle of waiting in line; Green and eco-friendly: Reduces noise and exhaust emissions as vehicles pass through toll stations without stopping; Cost-efficient: Lowers wear and fuel consumption by reducing the frequency of vehicle starts and stops. Users also enjoy toll discounts; Improved efficiency: ETC lanes can theoretically increase traffic efficiency by 2-3 times, making traditional ETC systems more advanced and high-tech. Compared to license plate payment, ETC technology is more mature and advantageous.
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Gretchen
08/16/25 2:38am
Last time I encountered the issue of reinstalling an ETC device after removal, so I’d like to share some tips. Removing the ETC might be due to cleaning the windshield or relocating it. When reinstalling, first thoroughly clean the original spot with alcohol or glass cleaner to avoid dust affecting the adhesive’s stickiness. Then, apply new double-sided tape to reattach the device, align it properly, and press firmly for a minute to secure it. Some devices deactivate automatically after removal, requiring you to open the ETC app and scan a QR code to reactivate, or drive to the nearest toll station to test the signal. If there’s no response, check if the adhesive is loose or if the device’s battery is low, and contact ETC customer service for remote adjustments if necessary. Throughout the process, take your time to ensure a firm attachment, and try to avoid removing it frequently to prevent hassle. After these steps, the ETC should function normally again.
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