How to Resolve Quality Issues with a New Car?

1 Answers
DonovanDella
07/30/25 8:21am
To address quality issues with a new car, the solution is to negotiate with the 4S dealership. Present the three guarantees certificates and the purchase contract to discuss options for a replacement or refund. If negotiations with the 4S dealership fail, you can file a complaint with the Consumer Association or the relevant industrial and commercial departments, or resort to legal measures for resolution. A car is a non-track vehicle powered by an engine, equipped with four or more wheels, primarily designed for transporting people and/or goods, as well as towing vehicles that carry people and/or goods. Passenger vehicles, in terms of their design and technical features, are mainly used for carrying passengers along with their personal belongings and temporary items, including the driver's seat, with a maximum of nine seats.
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