How to Reprint a Used Bus Ticket?
2 Answers
Here is the introduction to reprinting a bus ticket: If the bus has not departed: If the scheduled bus has not reached the departure date and time, you can directly pick up the ticket at the station with your second-generation ID card. If the ticket has been checked and used: If the ticket has been checked and used with the original second-generation ID card, the system can no longer issue the ticket. Please go to the manual ticket window with your original second-generation ID card and request to print the ticket as a reimbursement voucher. If the ticket has expired: If the ticket has expired and you missed the bus, the system can no longer issue the ticket. Please go to the manual ticket window with your original second-generation ID card and request to print the ticket as a reimbursement voucher or to change the ticket.
I lost my ticket after my last ride and would like to share my experience on how to reprint it for reimbursement purposes. If you purchased the ticket through an online platform, such as a WeChat mini-program or Ctrip APP, open the app and go to 'My Orders.' Click on the 'Completed Rides' record, where you'll find a 'Reprint' option. Enter your ID number to verify your identity, then download the e-ticket for printing. Alternatively, you can visit the station counter in person with your ID card to explain the situation. The staff can check the system and reprint a physical ticket for you. It's best to call customer service in advance to confirm which stations support reprinting to avoid a wasted trip. Note that policies vary by company—some may charge a small reprint fee (e.g., 10 or 20 yuan), so check beforehand to avoid extra costs. E-ticket reprinting is faster, so I recommend using the app first—download and save it to your phone for printing anytime.
