How to Replace an ETC Card?
2 Answers
ETC card replacement method: The vehicle owner should bring their ID card, original vehicle registration certificate, and copies to the bank counter to handle the card change or replacement service. The installation process for the ETC device is as follows: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU; the red light will briefly turn on, and the OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning normally. Clean the front windshield, ensuring the surface is smooth, clean, and dry. Then peel off the adhesive backing of the OBU and attach it to the installation position. Press firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device. ETC device activation method: Insert and remove the ETC card twice in succession until the electronic tag screen displays "Bluetooth On." If "Tag Invalid" appears when inserting and removing the card twice without attaching the electronic tag, this is normal and does not affect activation. Alternatively, press the button on top of the electronic tag to enable Bluetooth. Turn on your phone's Bluetooth and open the corresponding mobile app (usually a download QR code is provided on the electronic tag), then enter the device activation interface. Click "Connect Device" and wait patiently for the "Connection Successful" prompt. Once connected, upload a photo of the vehicle's front to complete activation.
I once lost my ETC card, and it was such a hassle. I immediately called the bank's customer service to report the loss, worried about unauthorized usage and fees. The customer service representative told me to bring my ID card and vehicle license to a nearby branch, where they helped me apply for a replacement card. The process wasn't difficult—just filling out an application form and waiting a few days for the new card to be delivered by courier. I also needed to download the ETC app to activate and bind it to my vehicle. I recommend finding a fixed spot in your car to keep the card, unlike me who misplaced it, to avoid panic while driving. Remember, timely replacement can reduce the risk of fines, especially before long trips—always check your card's status beforehand.
