How to Replace an Electronic ETC?
3 Answers
Bring the original ID card and its photocopy to the bank counter to apply for a replacement card and certificate. Present the original ID card and its photocopy to the bank branch to fill out the ETC service application and report the loss of the ETC function, which will take effect within 24 hours from the date of acceptance. After receiving the new card, go to the designated bank outlet to activate the ETC function. After receiving the new card, call the bank's credit card customer service hotline to activate the card, and the ETC function can be automatically used within 5 working days. To ensure the nationwide implementation of ETC networking, the Ministry of Transport has established a leading group headed by leaders of the competent department to guide the nationwide ETC networking work. The transportation departments of each province (autonomous region, municipality) have also established leading groups headed by their main leaders.
I accidentally lost my ETC device last time and quickly checked the replacement process, which turned out to be quite simple. First, you can contact the institution where you originally applied for the ETC, such as the bank or the highway ETC service point, and inform them about the lost device. Remember to bring the vehicle owner's ID card and the original vehicle registration certificate, as they will verify your identity before assisting you. Applying for a new device may incur a fee, typically ranging from 50 to 100 yuan. Once the new device is ready, installation is quick and handled for free by professionals. The entire process can be completed in just one day. Don’t forget to set up the license plate recognition feature as well, just in case of future issues. ETC is convenient and saves money, so after replacement, you can resume normal highway travel. When driving, always check the device's placement and avoid putting it in overly conspicuous spots where it might easily fall off.
I recommend starting the ETC replacement process through online channels to save time and effort. Many apps now offer this service, such as the original bank's ETC application or WeChat mini-programs. After logging in, select the device replacement option, upload photos of your ID card and vehicle registration as prompted, and pay a small fee (usually a few dozen yuan). Once the system approves, the new device will be quickly delivered to your home. Don't rush to install it upon arrival—first verify that the information is correct. Then drive to a nearby installation point where professionals will test and secure the device to prevent loosening. After replacement, it's best to test it a few times to ensure proper functionality. This online method eliminates the need for legwork and is ideal for busy individuals. ETC is truly a highway marvel, saving you the hassle of queuing.
