How to replace a lost ETC card?
2 Answers
Bring your original ID card and a copy to the bank counter to apply for card change or replacement. Fill out an ETC service application form to report the loss of ETC function. The loss report will take effect within 24 hours from the time of acceptance. After receiving the new card, go to the designated bank branch to activate the ETC function.
Last time I lost my ETC card, I was as anxious as an ant on a hot pan. I immediately called the bank customer service to report the loss to prevent unauthorized use. Then, I rushed to the nearest ETC service center with my ID card and vehicle registration certificate, queued up to fill out an application form, and paid a 20-yuan card replacement fee. The staff issued me a new card in just a few minutes. The whole process was actually quite smooth, but remember to deactivate the old card immediately to avoid billing issues. Additionally, I recommend keeping the card in a fixed location, such as the seat compartment, to reduce the risk of loss. After replacement, the card needs to be reactivated before use. I drove home and tested it on the highway—everything worked normally. From this experience, I learned that the ETC system is quite smart. If you lose it, don’t delay—resolve it quickly to save trouble and money. Now, I’ve developed the habit of checking the card regularly.
