How to Replace a Lost Electronic ETC?
4 Answers
Bring the original and a copy of your ID card to the bank branch counter to apply for a change, replacement, or reissuance of the card. Bring the original and a copy of your ID card to the bank branch to fill out an ETC service application form, apply for the suspension of the ETC function, which will take effect within 24 hours from the time of acceptance. After receiving the new card, go to the designated bank branch to activate the ETC function. After receiving the new card, call the bank's credit card customer service hotline to activate the card, and the ETC function will be automatically available within 5 working days.
My ETC device fell off once, so I quickly applied for a replacement to avoid affecting my highway travel. First, I contacted the customer service of the bank that issued the card and informed them that the device was lost and needed to be replaced. They asked me to bring my ID card, vehicle license, and the original bank card to a branch for processing. At the counter, I filled out a form, paid a 50-yuan service fee, and received the new ETC device on the spot. Back home, I installed it on the windshield, making sure to place it directly above the driver's seat without obstructing the view. After installation, I had to wait a few days for the system to activate before I could officially use it. It's advisable to check the status by linking it to a bank card to prevent unauthorized charges if someone finds the lost device. The whole process was quick, taking less than an hour, but with the new device, I made sure to secure it firmly and added anti-loosening pads. I also developed a habit of driving slowly over bumpy roads to prevent the ETC from falling off again.
If your ETC device is lost, you must act quickly. Last time I replaced mine, I followed the official procedure. First, contact the issuing institution or bank and provide your license plate number and personal information. The replacement fee may range from 10 to 100 yuan depending on the institution's policy. Remember to bring your ID card and vehicle documents for on-site processing. Once you receive the new device, install it by firmly attaching it to a clean area of the windshield, and test it several times to ensure proper detection. During the replacement period, don’t let it disrupt your travel—use manual toll lanes or QR code payments for highway fees temporarily. This matter involves security; if someone finds and misuses your lost device, there could be unauthorized charges, so complete the cancellation of the old record as soon as possible.
If your ETC device falls off, don't panic. Just go directly to the bank branch where you originally applied for the card. I've tried it and it's very simple. Bring your ID card and vehicle license, inform the counter staff that the device is lost, and they will help you apply for a new ETC. The cost is around 20 yuan. Take the new device home and stick it in the center of your car's front windshield – you can do it yourself. The whole process is quick and can be completed in half a day, saving you the hassle of queuing on the highway. ETC is meant for convenient and fast passage, so get it replaced and continue using it. Don't let a small issue affect your driving mood. Remember to place it more securely on your car's roof.
