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How to Replace a Lost Driver's License on 12123?

2 Answers
Reyn
07/29/25 1:50pm
Open the Traffic Management 12123 app on your phone and log in to your account. After entering the homepage, click on "Apply for Replacement of Lost Driver's License." After entering the "Apply for Replacement of Lost Driver's License" section, click "Next." After proceeding, confirm whether the information is correct and click "Next." Select the delivery method, then submit the information to apply for the replacement of your lost driver's license.
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DePeter
08/13/25 5:11am
I just renewed my driver's license last year, and the whole process was quite convenient using the Traffic Management 12123 App. First, download, register, and log in to the app, then find the 'Driver's License Replacement' entry on the homepage. Upload front and back photos of your ID card as required, and the system will automatically retrieve your information. Next, choose between mail delivery or self-pickup, and double-check the shipping address when filling it out. Before submitting, make sure your phone number can receive verification codes, then pay the 10 yuan fee, and you're done. Processing progress will be pushed in real-time. If the app crashes or photos fail to upload, try restarting your phone—poor lighting can also cause recognition failures. A friend of mine went directly to the DMV counter to handle it, bringing a one-inch white-background photo, but the wait time was long. After renewal, the old license becomes invalid and can't be used even if found. I recommend placing the new license in a fixed spot in your car and adding a label with important dates. The entire process took just three days, much faster than I expected.
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