How to Refund the Balance in Shouqi Car?
2 Answers
Open the official WeChat account "Shouqi Car", and select "Online Customer Service" in the lower right corner. Enter "Transfer to Manual Service" in the dialog box, and then reply accordingly as required. Reply with "Apply for Refund", and the customer service representative will check the account's recharge amount and gift amount. Then, reply with "Confirm Refund" to proceed.
I recently refunded the balance from Shouqi Car Service, and it was quite straightforward. After logging into the app, go to 'My Account,' then select the 'Balance Management' option to initiate a refund. Enter the amount you wish to refund and the receiving account details, such as your bank card number, and the system will process it automatically. Typically, the refund goes back to the original payment method. Note that some platforms may have a minimum refund amount, like no refunds for amounts below 10 yuan, and the balance might have an expiration date, so it's best to act early to avoid missing out. Last time, my refund of 80 yuan arrived in two days. If you encounter any issues, just call the customer service hotline starting with 400—they're helpful and will assist you in checking the status. Before proceeding, ensure your account security by avoiding public Wi-Fi to prevent information leaks. It's advisable to test with a small amount first before processing larger refunds to avoid any problems.
