How to Reboot a Tesla with a Black Screen?
3 Answers
Tesla black screen can be rebooted by pressing and holding both scroll wheels on the steering wheel simultaneously. Additionally, pressing and holding the buttons above the two scroll wheels on the steering wheel can reboot the instrument panel. Taking the 2021 Model X as an example, it belongs to the mid-to-large SUV category, with body dimensions of 5037mm in length, 2070mm in width, and 1684mm in height, and a wheelbase of 2965mm. The curb weight is 2352kg. The 2021 Model X features a double-wishbone independent front suspension and a multi-link independent rear suspension. It is equipped with a front permanent magnet synchronous motor and a rear AC asynchronous motor, with a combined motor power of 493kW, paired with a single-speed fixed gear ratio transmission.
Last time I drove a Model 3, I also encountered a black screen. Don't panic. After parking and shifting to P, simply press and hold both scroll wheels on the steering wheel for 15 seconds, just like force restarting a phone. Press firmly until you feel a slight vibration, then release when the screen goes completely black. The Tesla logo should reappear in about 30 seconds. Note that the turn signal sound may become muffled during reboot - this is normal. If unresponsive, lock the car and walk away for 10 minutes to let it enter deep sleep mode. Upon return, it should work fine. Regular system updates help prevent such issues. Also, always connect to home WiFi before upgrading - don't use vehicle data for updates.
During my novice days, the black screen terrified me. The customer service taught me a simple method: first, ensure the vehicle speed is zero, then press and hold both scroll wheels on the steering wheel simultaneously without releasing. Even after hearing the prompt tone, keep holding. The screen will suddenly turn off and then a progress bar will appear—do not touch any buttons during the process. Last time after rebooting, I found the air conditioning settings were reset, so I recommend noting down your commonly used settings. If you encounter repeated black screens, immediately schedule a service center appointment. The backend logs can check the specific error codes—it might be that the eMMC storage chip needs replacement.
