How to reattach a fallen ETC device?
1 Answers
If the ETC device falls off, it needs to be reactivated and then reattached using 3M double-sided tape. Precautions for using ETC: The ETC transaction sensing range is 8 meters. When encountering a stationary vehicle ahead, maintain a distance of more than 10 meters to prevent automatic payment for the vehicle in front, in case the front vehicle's ETC device malfunctions or lacks an ETC device entirely. The ETC lane recognizes vehicle speeds of up to 20km/h. Speeds exceeding this limit may result in failure to read the vehicle's device information and subsequent payment failure. Unauthorized removal or movement of the OBU device, or if the ETC electronic tag falls off or becomes loose, may render the electronic tag invalid. In such cases, the device can be taken to the bank where the ETC card was issued or to a highway service center for inspection. If the loosening or detachment was not due to human interference, reactivation is sufficient. When using a debit card linked to ETC, insufficient balance may cause payment failure. Follow the guidance of on-site staff to proceed to a manual MTC lane and use cash or card payment for passage. Excessively thick car windshields may lead to poor signal reception. This is particularly important for vehicles that have had their windshields replaced after accidents or for those with modified front windshields.