How to Reactivate ETC After Detachment?
3 Answers
Methods to reactivate ETC after detachment: 1. Insert and remove the ETC card twice consecutively until the electronic tag screen displays 'Bluetooth On' or directly press the button on the top of the electronic tag to activate Bluetooth; 2. Turn on Bluetooth on your phone, open the app mini-program, download the corresponding mobile app based on the electronic tag's brand, and enter the device activation interface; 3. Click 'Device Connection', select the device model to be connected, and patiently wait for the successful connection prompt; 4. After successful connection, follow the prompts to verify and upload a photo of the vehicle's front face to complete activation. Wait for 3 to 5 days for review, and it can be used normally after approval.
Last time when I was driving, the ETC device fell off the windshield, which was really annoying. That day on the highway, a bump caused it to drop, and I quickly pulled over to check. The device fell onto the passenger seat undamaged, so I picked it up, cleaned the windshield with a damp cloth, and reattached it, pressing firmly for several seconds. However, the green light didn't come on, showing it was inactive. I knew the protection mechanism might have been triggered. Later, I contacted ETC customer service, and they remotely guided me to press and hold the device button for five seconds to reactivate it. The process was simple but took some time. The customer service explained that detachment is a common issue and suggested I use strong adhesive to reinforce it to avoid future troubles. Since then, I've been more careful about road conditions while driving. I recommend everyone to address any detachment immediately to prevent safety risks.
Reactivating a detached ETC device is not complicated. First, ensure the device is undamaged, then place it back in its original position or on a clean adjacent area. Wipe the windshield with a clean cloth before reattaching, pressing firmly to maintain adhesion. Test its functionality at a toll station; if unsuccessful, most devices have a reset button—hold it for several seconds to reactivate. Contact your ETC service provider (e.g., bank or highway company) for guidance via phone or app, as they may need to remotely sync data to activate the system. For longevity, install on a smooth glass surface away from high heat or vibrations. Regularly check adhesion to prevent detachment and ensure smooth travel.
