How to Reactivate an ETC Tag After It Fails?
2 Answers
ETC Tag Reactivation Method: Insert and remove the ETC card twice consecutively until the electronic tag screen displays "Bluetooth On." If it shows "Tag Invalid" when inserting and removing twice without the electronic tag attached, this is normal and does not affect reactivation. Alternatively, you can directly press the button on the top of the electronic tag to enable Bluetooth. Turn on your phone's Bluetooth, open the corresponding mobile app (usually, there is a download QR code on the electronic tag), and enter the device activation interface. Click on "Device Connection" and wait patiently for the "Connection Successful" prompt. Once connected, upload a photo of the vehicle's front to complete the activation. ETC Installation Process: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU; a red light will briefly turn on, and the OLED screen will display "Tag Invalid" or "Please Insert Card," indicating the device is functioning properly. Clean the front windshield to ensure the surface is smooth, clean, and dry. Then, peel off the adhesive backing of the OBU and stick it to the installation position, pressing firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device.
Last time my ETC tag suddenly stopped working too, and it took me a while to figure out it was due to a loose device causing poor signal contact. You'd better first check if the tag's adhesive position has loosened or shifted. You can try using a hairdryer to slightly heat the tag's adhesive backing and reattach it firmly. If it still can't be recognized after passing the toll station, quickly check if the device has expired or if there are unpaid fees—some provinces require reactivation of the service every three years. I directly contacted the bank customer service where I applied for it and scheduled an appointment at the nearest service point. Just bring your ID card and vehicle registration for a free reactivation. By the way, a reminder: now most highway toll stations have ETC service centers that can help with these issues, and you won’t even need to queue if you go on weekends.
