
You need to provide a copy of the user's ID card, the New Energy Passenger Vehicle Charging Conditions Confirmation Form, proof of property approval for installation, and proof of parking space. The manufacturer will determine the construction plan, and the construction time varies depending on conditions and garage location. The power company will conduct an on-site inspection. If the inspection is passed, the meter will be sealed, and the power company will then produce the corresponding power card, which will be collected by the charging station company and handed over to the owner. Check that the charging station equipment is intact, the cables and connectors are in good condition, and avoid using the charging station outdoors without a rain shelter to prevent the risk of electric leakage.

I have experience installing an Ora charging pile. The first step is to get a consent form signed by the property , and you should also prepare a copy of the parking space ownership certificate. The property management needs to confirm that the installation route does not occupy public areas, and fire safety regulations are crucial. Next, apply for a dedicated charging pile meter on the State Grid app. When filling out the application form, select 'Private Charging Facility.' Within three days, an electrician will come to survey and install the meter location. After the meter is installed, schedule the installation service on the Ora app, and a professional team will bring the charging pile accessories to your location. The technicians will first measure the route length, providing 30 meters of cable for free, with an additional charge of 45 yuan per meter for any extra length. They recommend wall-mounted installation on the rear wall or a column of the parking space, using shockproof drills to avoid damaging the wall during drilling. The whole process takes about three hours. Finally, they use a leakage tester to ensure safety and personally guide you on using the mobile app to schedule charging times, emphasizing that charging after 10 PM is the cheapest.

Before installation, confirm three key points: Property ownership proof and property approval are essential. For older residential areas, check in advance if the electrical capacity is sufficient. Then, apply for installation through the ORA Partner Service Provider official account. During the on-site survey, pay special attention to the distance from the distribution box to the parking space. If it exceeds 30 meters, it's recommended to use 6 square millimeter thick wires to prevent overheating. The installation process is straightforward—technicians will route the wiring either through ceiling cable trays or ground conduits, with PVC flame-retardant conduits recommended for line protection. I personally witnessed them installing a separate circuit breaker next to the charging station and applying reflective warning stickers. Finally, they used a megohmmeter to test and ensure the insulation resistance met standards before completion. Remember to ask the technician to use extra expansion screws to secure the charging station firmly—it won't budge even during typhoons.

For us ladies, the key is hassle-free operation. I scheduled through Ora's customer service hotline, and they sent an electronic property template which I just needed to print and stamp. On installation day, I made two requests: mounting the charging post on a column to save space and routing the wires along the corner skirting. The technician thoughtfully painted yellow-black warning stripes around the post and even taught me how to share charging permissions with family via a mini-program. From application to completion, it took just five days—they even cleaned up the construction debris. Daily charging is more convenient with Bluetooth sensor unlock than card swiping, and the automatic waterproof cover during rain is especially practical.

As a 20-year electrician, key reminders: First test the voltage stability of the residential area, installing surge protectors against lightning strikes is crucial. Keep wiring at least three meters away from gas pipes, and a 32A leakage protection switch must be installed at the front end of the charging pile. Use yellow-green dual-color wires for grounding, with measured grounding resistance below 4 ohms. During supervision, I found three details: use spring benders for pipe bends to avoid sharp folds, seal the base box of the pile with glue to prevent insects, and apply heat shrink tubing for secondary protection at every connection. After completion, test insulation performance quarterly with a megohmmeter. Such preventive measures can extend service life by five years.

My experience installing a charging pile for my son after retirement: It took two weeks of negotiation with the property to finalize the agreement for using the public area. The power company required a separate meter installation to take advantage of peak and off-peak electricity rates. On the installation day, three technicians worked in a coordinated manner, laying dust-proof cloths during drilling, which was very professional. I requested the charging pile to be installed next to the pillar with an additional stainless steel protective box, and they proactively covered the cables with metal flexible conduits to prevent rodent damage. I was only reassured when the charging indicator turned green during testing. Now, I always check if the charging gun head is dry before each use and wipe the dust off the charging pile with a dry cloth monthly. These maintenance details can significantly extend the equipment's lifespan.


