How to handle vehicle replacement for ETC?
3 Answers
If you need to change the license plate for your ETC, you should take the license plate change procedures, along with your ID card and vehicle license, to the original bank handling point or any ETC service point established by the expressway to process the change. The ETC installation process is as follows: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU, the red light will briefly turn on, and the OLED screen will display "Tag Invalid" and "Please Insert Card," indicating the device is functioning normally. Clean the front windshield to ensure the glass surface is smooth, clean, and dry. Then peel off the adhesive backing film of the OBU and stick it to the installation position. Press firmly with your hand for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front facing the driver and the back facing the windshield, ensuring the chip is inserted into the OBU device.
I just replaced my car, and the ETC handling must be meticulous. Before selling the old car, I promptly contacted the ETC service provider, such as the bank's customer service hotline, to inform them about the vehicle change. They instructed me to fill out a cancellation application on the app and return the device or card number. When removing the device, I was careful not to scratch the windshield—I gently pried it off and mailed it to the service point. After getting the new car, I brought my ID and vehicle documents to a nearby service center or completed the new device binding online. The entire process took about two days. Don’t leave it until the last minute of the transaction, or someone might misuse the account for toll payments—I’ve heard cases where people ended up paying extra. I recommend handling it at least a week in advance to ensure a smooth transition. You can also take the opportunity to check the ETC card status and ensure the balance is transferred to avoid losses. In short, don’t find it troublesome—safety comes first.
Don't take ETC lightly when changing cars. Experience tells me that deactivating the old device first is key. Just make a service hotline call to handle it—either close the account or transfer the binding. Removal is usually a DIY job; carefully detach it with tools. After installing it on the new car, reactivate the ETC service—just take a photo and submit it via the app. Why go through the trouble? Without proper handling, account confusion could lead to overcharging or credit issues. I've helped others with this a few times—it takes anywhere from half an hour to two days at most, efficient and cost-saving. Pay attention to the service provider's card return policy—some offer free transfers or device recycling to reduce waste. Keep communication smooth to ensure everything goes without a hitch.
