How to handle the ETC of a scrapped vehicle?
2 Answers
The method to handle the ETC of a scrapped vehicle is: Bring the owner's ID card, vehicle license, ETC card, and OBU device to the ETC customer service center for removal. Then, use the removal receipt issued by the ETC customer service center to terminate the contract at the contracted bank. ETC usage precautions: The ETC transaction sensing range is 8 meters. When encountering a vehicle in front that stops, to prevent the vehicle in front from having a faulty ETC device or no ETC device at all, maintain a distance of more than 10 meters to avoid automatic sensing and payment for the vehicle in front. The recognition speed for ETC lane passage is 20km/h. If the speed is too fast, the vehicle device information cannot be read, which will also result in a failed fee deduction. Unauthorized removal or movement of the OBU device, or detachment or loosening of the ETC electronic tag, will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for inspection. If the loosening or detachment is not caused by human factors, it only needs to be reactivated. When using a debit card bound to ETC, insufficient balance will also result in a failed fee deduction. Follow the guidance of on-site staff to use the manual MTC lane and pass by cash or card. Poor sensing due to excessively thick car windshield. Vehicles that have had their windshields replaced after accidents or modified front windshields should pay special attention.
I’ve scrapped several cars before and would like to share my experience with handling ETC. The simplest way is to directly contact the ETC service provider by phone or visit their service point, informing them that the vehicle has been scrapped and requesting account cancellation. This prevents others from picking up the old device and fraudulently deducting fees from your account, saving you trouble. Last time I scrapped a car, I went to the service point, where the staff helped me unbind the account and even removed and recycled the device. The whole process was quick, taking no more than 20 minutes. If your ETC was issued by the highway company, pay attention to the refund of the account balance; if it’s linked to a bank card, you’ll also need to contact the bank. It’s advisable to handle this as soon as the car is scrapped to avoid potential disputes later. Remember to keep the cancellation receipt as proof in case any issues arise. After driving for a long time, don’t overlook these small details—it’s both safe and hassle-free.
