How to handle if the previous owner didn't cancel the ETC?

[KingstonLynn]

If the previous owner didn't cancel the ETC, the current owner can bring valid documents such as their ID card and vehicle license to an ETC service outlet to consult the staff. Under normal circumstances, the staff will contact the previous owner through the information database and ask them to go to the bank where the ETC was registered to cancel it. If the previous owner cannot be contacted, the system will forcibly cancel the old ETC information in the background, allowing the new owner to apply for a new ETC service. ETC working principle: Through the on-board electronic tag installed on the vehicle's windshield, dedicated short-range communication is established with the microwave antenna in the ETC lane of the toll station. Computer network technology is then used to conduct background settlement processing with the bank, achieving the purpose of allowing vehicles to pass through highway or bridge toll stations without stopping while still paying the required fees.

[DelConnor]

I've been through this too. Last year I bought a used car, and the previous owner didn't take care of the ETC at all, causing my highway tolls to be wrongly deducted. I immediately called the original owner, but no one answered—probably changed the number. Had no choice but to go to the ETC service point, located at the Industrial and Commercial Bank, bringing the vehicle registration certificate, ID card, and purchase invoice. The staff checked and directly helped me forcibly cancel the card, and even issued a new one. The service fee was just over ten yuan, and the whole process took 40 minutes. Now driving is much more reassuring, with highway tolls being deducted normally. I suggest you handle it early, don't wait until billing issues arise. Also, check the device status when buying a car to prevent similar troubles. Overall, going directly to the service institution is the most reliable, hassle-free and effortless.

[AdrianaLynn]

Don't panic, this is manageable. The first step is to contact the original owner to urge cancellation; if that doesn't work, head straight to the bank or ETC service point. Remember to bring vehicle documents, ID, and transaction proof, such as the car purchase contract. Staff will check the system and confirm before forcibly unbinding. I've seen many cases where unresolved issues lead to billing confusion or improper charges. Go early to avoid highway access issues and potential impacts on personal credit. The process is quick with low fees, usually resolved within half an hour. Additionally, developing a habit of checking devices after purchasing a car can help avoid such pitfalls. Simply put, taking action is key.

[EvelynMarie]

Don't delay if you encounter this issue, go straight to the ETC service point to resolve it. I tried contacting the original owner but failed, so I took the vehicle registration and ID card to the bank, and they processed the cancellation instantly. Remember to bring the vehicle purchase proof to make things even smoother. Fast and hassle-free. The sooner you handle it, the sooner you'll feel relieved.