How to Handle a Total Loss Vehicle with the Insurance Company?
1 Answers
Properly protect the accident scene and immediately call to report the incident. If the accident is severe or there is a dispute over liability, the police should be notified promptly. The insurance company's surveyor will arrive at the scene to assist in handling the matter. The vehicle owner should truthfully describe the incident and provide relevant evidence and photos. If the damage is not severe, an on-site assessment can be conducted. For severe vehicle damage or multi-party accidents, the assessment should be done at a designated loss assessment center. Within 10 days of the traffic authorities concluding the case, the vehicle owner must submit the accident details to the insurance company.