How to Handle a Lost ETC?
2 Answers
ETC replacement process: 1. Bring the original and a copy of your ID card to a bank branch counter to apply for a card change or replacement; 2. Fill out an ETC service application form at the bank branch to report the loss of the ETC function, which will take effect within 24 hours from the time of acceptance; 3. After receiving the new card, go to the designated bank branch to activate the ETC function; 4. After receiving the new card, call the bank's credit card customer service to activate the card, and the ETC function can be automatically used within 5 working days. ETC, called Electronic Toll Collection, is commonly used at highway toll stations. When a vehicle passes through a toll station, the vehicle is identified, information is written, and the corresponding funds are automatically deducted from the pre-bound IC card or bank account through the onboard device. It is an electronic toll collection system for roads, bridges, and tunnels that is being actively developed and promoted internationally.
I've also experienced losing my ETC card before, and the process to handle it isn't complicated but requires prompt action. First, immediately call the ETC customer service hotline to report the card lost and freeze the account, preventing unauthorized charges that could mess up your billing. Second, bring your ID card to the nearest ETC service center or bank counter to apply for a replacement card; they'll help freeze the old account and issue a new one, with the whole process taking about half an hour. Third, install the new card in your vehicle and test it to ensure normal operation, avoiding issues the next time you hit the highway. Remember, always keep your ETC card safe and regularly check your balance and transaction records to prevent similar troubles. When I replaced mine, I took the opportunity to upgrade the device and now have it linked to a mobile app for monitoring, which has made things much more convenient.
